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“While working as a Manager at General Motors, I had the distinct pleasure of working with Javier. Javier was hired by my facility to help with process improvement, lean implementation, and workplace organization. Javier was very professional and detail oriented. His overall business knowledge helped my facility make quick and effective improvements. In my opinion, Javier's greatest attributes are his ability to teach, coach, and counsel management personnel at various levels of an organization.  I highly recommend Javier Alvarez.”

Our Mission, Philosophies & Values


Our Founding Principle

Helping FrontLine Supervisors improve the effectiveness of their daily interactions with employees can significantly impact organizational performance, employee engagement and customer satisfaction.

Our Mission

  • To help organizations engage all employees in a systematic and relentless pursuit of operational excellence.
  • To Coach your frontline management teams with the purpose of increasing their effectiveness and delivering significant business results, at no net annualized cost.
  • To help maximize our clients investment in what may be their largest expense, their people.

Our VIsion

  • The FLC Approach™ becomes the benchmark by which organizations define Continuous Improvement and set their Management Training and Development agenda.
  • FrontLine Coach is the top choice with which organizations partner in order to achieve their goals

Our Operational Philosophy

We attribute the effectiveness of our approach and the magnitude and sustainability of the results we have delivered for our clients to our unique operational philosophy.

  • We work onsite, alongside your frontline management teams.
  • Our focus is on affecting measurable and sustainable changes in both behavior and process.
  • We’re ROI-driven.

Our Business Philosophy

We partner and serve individuals and organizations that:

  • Recognize the link between management competency and employee engagement.
  • Recognize that management development leads to engagement, creativity, performance and growth.
♦ Alignment
♦ Performance
♦ Employee Engagement
♦ Sustainability